Hello friends…
Deferred Maintenance is a collection of stories and observations from an automotive service advisor somewhere in the Midwest with a background that includes restaurants, retail, warehouses, customer service, and more than my fair share of strange experiences.
Over the years I’ve met frugal millionaires driving 400,000-mile minivans, immigrants trying to navigate the American Dream, teenagers who seem permanently fused to their phones, and countless other characters who somehow make modern life both absurd and fascinating.
These essays are about work, people, technology, culture, money, family, and the strange situations we all find ourselves in while trying to get through the day.
If you’ve ever worked with the public, stood behind a counter, fixed things for a living, or found yourself wondering what the hell is going on with the world lately, you’ll probably feel right at home.
New stories appear whenever I have something worth saying.
To learn more about the tech platform that powers this publication, visit Substack.com.
